Return & Refund Policy

Return & Refund Policy for binkmade

Return Eligibility and Conditions

You may request a return within 30 days of receiving your order from binkmade if all the following are true:

The product is unused, undamaged, and in its original condition.
The product is returned in its original packaging, including all accessories and tags.
You provide proof of purchase, such as an order number or receipt.

Items Not Eligible for Return

binkmade does not accept returns for:

Items that have been used, washed, or damaged by the customer.
Products returned without original packaging or missing any accessories.

How to Initiate a Return

Contact binkmade’s customer service with your order number and reason for the return.
After approval, you will receive instructions on how to send the product back.

Return Shipping Costs

If your return is due to a product defect or an error on our part, binkmade will cover the return shipping expenses.
If you are returning an item for personal reasons, such as a change of mind, you will be responsible for the return shipping costs.

Refund Process

Once binkmade receives and inspects your returned item, you will be notified whether your refund is approved or rejected.

If approved, refunds will be credited to your original payment method within 5-10 business days. Please allow additional time for your bank or credit card provider to process the refund.